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Our Commitment to You

Patient’s Charter


The Beaumont Practice is a long established GP surgery that is committed to preserve and enhance it's good reputation for being caring and innovative by providing high quality medical services in a friendly, happy and healthy environment.


We undertake to:


- Treat you with respect and courtesy at all times.


- Our care is completely patient centered


- Offer continuity of care and timely access to reliable health advice


- Pay attention to your physical and environmental needs


- Help and encourage participation so that you make decisions about your health


- Discuss available treatments and refer you on to other experts where necessary


- Act as your advocate and guide through health care services


- We provide clear, understandable information and support for self-care


- Maintain confidentiality in what we discuss and the records we keep on your behalf


- Keep up to date with health and social issues pertaining excellent patient care




In return, we ask you to:


- Keep your appointment and /or let us know as soon as possible if you can’t attend


- Only use urgent out-of-hours services for urgent conditions which can’t wait until the next day or over the weekend


- Be nice to our staff! They do their best for you and respond very well to “please” and “thank you”


- Let us know if you have any suggestions to improve our surgery; we listen


- Let us know when we have done well.

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