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Ordering Prescriptions

You can order your prescriptions via the following options:

  • By phone

  • In person

  • By email

  • Via your local pharmacy

  • Online via Patient Access (email us if you don't have this set up)

Prescription Charges and Exemptions

The current prescription charge is £9.65 per item.

Some items are always free, including contraceptives and medicines prescribed for hospital inpatients.

A prescription prepayment certificate (PPC) could save you money on NHS prescription costs:

  • a 3-month PPC costs £31.25

  • a 12-month PPC is £111.60

  • a 12-month PPC for hormone replacement therapy (HRT) only is £19.30

There is further information about prescription exemptions and fees on the NHS website

Electronic Prescribing Service (EPS)

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to

 change where your GP sends your prescription, to the place you choose to get your

medicines or appliances from.


What does this mean for you?


If you request your repeat prescriptions from your GP, you will not have to visit your GP

practice to pick up your paper prescription, instead your GP will send it electronically

to the place you choose, saving you time.


You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.


You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.



Is this service right for you?


Yes, if you have a stable condition and you:


  •  don’t want to go to your GP practice every time to collect your repeat prescription


  •  collect your medicines from the same place most of the time or use a prescription collection service 


It may not be if you:


  •   don’t get prescriptions very often


  •  pick up your medicines from different places

  •   prefer to pick up a paper copy and take it to the pharmacy


How can you use EPS?


You need to choose a place for your GP practice to electronically send your prescription to.

This is called nomination. You can choose:


  • a pharmacy


  • a dispensing appliance contractor (if you use one)

Ask your GP practice to add your nomination for you (any pharmacy or dispensing appliance contractor that offers EPS).


Can I change my nomination or cancel it and get a paper prescription?


Yes you can.

If you don’t want your prescription to be sent electronically tell your GP.

If you want to change or cancel your nomination, speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.


Is EPS reliable, secure and confidential?


Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.


Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.


For more information visit, your pharmacy or GP practice.

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